Enforcing Financial Ombudsman Awards

The Financial Ombudsman Service (‘FOS’) is intended to be a faster, cheaper and informal alternative to the courts.  Despite that, cases can still be complex, and even drag on for years.  A final decision of the FOS, in the vast majority of cases, represents the end of a matter, but not always. 


Being faced with a financial services firm or adviser who cannot, or refuses to, comply with a FOS final decision can be a daunting and stressful prospect, especially where a case has already dragged on.  Having to navigate the complex minefield of enforcement by yourself can be equally as unattractive.


We can provide valuable experience and assistance in this process, assisting with enforcement of the decision and any subsequent insolvency action. 


Our specialist solicitor, Tobias Haynes, is a leader in this field.  Tobias sought to bring the difficulties of enforcing FOS final decisions into the public realm as far back as 2014 (see his article from the time here: https://www.lawgazette.co.uk/practice-management/enforcing-financial-ombudsman-decisions/5041981.article)


We can provide assistance on an hourly rate or fixed fee basis, although if your case has sufficient merit, we are happy to undertake work on a “no win, no fee” basis.


If you require assistance, or would like to know more, you can contact Tobias directly by telephone on 01952 566907 or by email at tobiashaynes@martinkaye.co.uk. We are happy to assist with FOS complaints also.